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Loews Sapphire Falls Resort: Complete guide

Sapphire Falls Resort: A paradise where blue waterfalls cascade across lush grounds

Welcome to Orlando Informer’s coverage of Loews Sapphire Falls Resort, the one and only preferred on-site hotel at Universal Orlando Resort. We have more photos, videos, and information on this hotel than any other on-site property, so buckle in!

Skip to: General information | Vacation planning | Seasonal rates | Cancellation policy

Loews Sapphire Falls Resort Pool Area at Universal Orlando
Loews Sapphire Falls Resort’s pool area


Sapphire Falls Resort – general information

Escape to an island jewel in the heart of an incredible adventure at Sapphire Falls Resort. You will be captivated by a vivid retreat that evokes a free-spirited, Caribbean sense of ease with a modern-yet-timeless feel. The unforgettable island escape features 1,000 rooms, 83 of which are suites.

  • Address: 6601 Adventure Way, Orlando, FL 32819
  • Phone: 407-503-5000; Fax: 407-503-5010
  • Official Loews website
  • Official Universal Orlando website
  • Opened in July 2016
  • Property consists of multiple guest towers, all connected
  • 1,000 rooms (83 suites)
  • Standard rooms are 321 square feet; suites begin at 595 and go up to 1,294 square feet
  • Standard rooms have three different view options: standard view, lagoon view, or pool view
  • Standard two-queen rooms sleep up to five guests ($25/day rollaway rental needed for fifth person); standard king rooms sleep up to four guests
  • Prices for standard rooms range between $199 and $314 per night
  • Guest rooms feature tasteful, relaxed design with imaginative touches
  • Free wifi for up to four devices per room. Faster wifi for up to eight devices is available for $14.95/day
  • Pets are permitted with a $50-per-night fee (maximum of $150 for stays of over three nights). No more than two pets per room
  • No club level
  • Recreation:
    • 16,000 square-foot pool with two white-sand beaches, a hot tub, children’s water play area with pop-up jets, and a slide (click here for more info)
    • Kalina Health & Fitness: complimentary fitness center for guests
    • Calypso game room: enjoy the latest arcade games
    • Universal Studios Store: offers sundries, guest necessities, newspapers, and magazines, as well as Universal and hotel logo merchandise
  • Four dining options, including daily rum tastings, plus 24-hour room service (learn more)
Pineapple Rum Cake from Amatista Cookhouse at Loews Sapphire Falls Resort
Pineapple Rum Cake from Amatista Cookhouse at Sapphire Falls Resort
Loews Sapphire Falls Resort Waterfalls at Universal Orlando
Sapphire Falls Resort’s waterfalls
Loews Sapphire Falls Resort lobby at Universal Orlando
Sapphire Falls Resort’s lobby


Sapphire Falls Resort – vacation-planning

An important thing to be aware of when planning a stay at Sapphire Falls Resort is that, unlike the premier hotels, guests do not receive complimentary unlimited Express Pass access. This is widely regarded as the single best benefit of staying at Portofino Bay Hotel, Hard Rock Hotel, or Royal Pacific Resort (not to mention that complimentary Express Passes hold a value of up to $89 per person, per day compared to buying them separately). In addition, Sapphire guests don’t receive priority seating at select restaurants, a perk that guests of Portofino Bay, Hard Rock, and Royal Pacific also enjoy.

Universal’s prime value hotels (Cabana Bay Beach Resort and Aventura Hotel) and value resort (Endless Summer Resort) are the other on-site properties that don’t offer complimentary unlimited Express Pass access. Sapphire does, however, offer benefits over these others: 24-hour room service, luggage services, valet parking, a concierge desk, and the fact that pets are welcome. But the biggest advantage is, arguably, the option of using Universal’s water taxis to get to and from CityWalk and the parks (though guests still have the option of using a shuttle or, of course, walking; it’s about a 15-minute stroll from the hotel to CityWalk, depending on exactly where your room is located on the Sapphire property. To learn more, visit our Sapphire Falls: Distance from the parks page).

Water Taxi heading towards Loews Sapphire Falls Resort at Universal Orlando Resort
Water taxi heading towards Sapphire Falls Resort

The hotel also, it should go without saying, offers the following perks that are standard to all Universal Orlando on-site venues:

  • Early Park Admission to The Wizarding World of Harry Potter (learn more)
  • Complimentary package delivery
  • Resort-wide charging privileges with your room key
  • Complimentary scheduled transportation to Volcano Bay, SeaWorld, and Aquatica
  • Access to the other amenities at Universal’s on-site hotels, including Mandara Spa
  • Universal Orlando character appearances every morning in the lobby

And, of course, guests staying at Sapphire Falls Resort will have the opportunity to relax at a paradise where shoes are optional, blue waterfalls cascade across lush grounds, and the invitation to cool relaxation is everywhere.

Loews Sapphire Falls Resort's beautiful waterfalls at Universal Orlando Resort
Sapphire Falls Resort’s beautiful waterfalls


Universal Orlando’s on-site hotels – seasonal rates

Compare these numbers with our crowd level predictions to find the best time to stay on-site:

Aventura Hotel Cabana Bay Beach Resort Sapphire Falls Resort Royal Pacific Resort Hard Rock Hotel Portofino Bay Hotel
Value Season 1
Jan 7 – Jan 11, Jan 15 – Feb 15, Sep 3 – Sep 27, Nov 25 – Dec 20
From $144 From $144 From $199 From $274 From $314 From $329
Value Season 2
Aug 12 – Sep 2
From $154 From $154 From $204 From $284 From $324 From $339
Regular Season
Jan 12 – Jan 14, Apr 8 – May 24, May 28 – May 31, Nov 4 – Nov 20
From $164 From $164 From $214 From $309 From $349 From $359
Regular Season 2
Sep 28 – Nov 3
From $169 From $169 From $214 From $309 From $349 From $359
Summer Season 1
Jun 1 – Jun 16, Jul 29 – Aug 11
From $189 From $189 From $239 From $364 From $439 From $424
Summer Season 2
Jun 17 – Jul 28
N/A From $204 From $254 From $389 From $469 From $454
Peak Season 1
Feb 25 – Mar 8, May 25 – May 27, Nov 21 – Nov 24
From $204 From $204 From $259 From $374 From $449 From $444
Peak Season 2
Feb 16 – Feb 24, Mar 9 – Mar 22
N/A From $214 From $269 From $394 From $479 From $469
Holiday Season
Mar 23 – Apr 7, Dec 21 – Jan 5
From $244 From $244 From $314 From $479 From $549 From $544


Universal Orlando’s on-site hotels – cancellation policy

Since all six on-site hotels are operated by Loews, they all feature the same cancellation policy: if you cancel your reservation six or more days in advance, you will receive a full refund. If it’s anything fewer than five days beforehand, however, you will be charged one night’s room rate, plus tax.


Sapphire Falls Resort – video playlist

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